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I don't remember my password, how can I retrieve it?
The email address used when you purchased a subscription is all you need to access the website, you may use our Billing Inquiry page to retrieve a forgotten email address, or need to change your email address. The email used was also emailed to you when the purchase was made. If your email-id has ceased working and does not allow you into the members area, please contact HelpMeDownload.com by clicking here.


How do I contact the website administrator for the site I've subscribed to?
HelpMeDownload.com handle any questions about site content or technical issues. If you have a question please contact us by clicking here.


I have a question not answered by the FAQ! What do I do?
If your question is not answered here and pertains to billing or the URL (domain name) to the website, please contact HelpMeDownload.com by clicking here.

If you have a technical question, please try our "Technical Inquiry" page. We have tried to compile the most common and usefull answers to your technical questions in an intuitive easy to use interface for your convenience. You will need to provide proof of membership before having access to this "members only" feature, so please be prepared with your email address, order number or the last 4 digits of the credit card used to purchase your subscription. Then access the technical inquiry area by clicking here



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